When your response to a question includes a link to a website, use the standard HTML <a href> element to link to that website. The following example shows how to include links to other resources or websites in the <template> element by using the standard HTML or XML syntax:
<category> <pattern>How do I pay my bill online</pattern> <template>Please follow this link to launch the Pay my Bill Form. <a href=" </a> </template> </category>