You have the option to install BMC Remedy Smart Reporting on the same server as the BMC Remedy Mid Tier or on a separate machine.

Best practice

For better performance, we recommend that you install Smart Reporting on a different machine.

Only a fresh installation of BMC Remedy Smart Reporting is available. If you are upgrading BMC Remedy AR System, you must first run the installer in upgrade mode, and then re-run it in the fresh mode to install BMC Remedy Smart Reporting.